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We have expanded our acclaimed shadowing programme to include other key members of our team, giving participants a well-rounded, in-depth experience of what it takes to run a thriving salon.
This programme goes far beyond the surface, providing hands-on learning in client journey experiences, marketing, finances, and staff management. But that’s not all—we’re also pulling back the curtain on the back-end processes that keep a salon running efficiently. From booking systems and stock management to workflow automation and seamless client communication, you’ll learn how to optimise operations, reduce time-consuming tasks, and implement smart systems that allow your business to scale with ease.
The programme is highly interactive and completely customised to your salon’s specific needs. Whether you’re looking to refine your business strategy, streamline daily operations, or enhance the overall client experience, we will tailor the experience to ensure you gain maximum value.
Through the expert mentorship of Sharlene Lee, Jessica Del Borrello, and our key operations team, you’ll develop the knowledge, confidence, and practical skills needed to transform your salon into a well-oiled, highly profitable business.
Price for an extra participant is charged per person per day